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FAQ

If you have questions that are not answered below, Ask Us! We'd love to assist you!!
Paint Party Questions? ASK HERE!!Portrait Painting Questions?

Frequently Asked Questions

How should I prepare for a Painted Portrait?
When taking a picture for your Portrait, make sure to use natural lighting whenever possible. Think about a simple attire. Your background, if at all possible should not be too light or too dark–Keep it simple and plain.
How long will it take to paint my Portrait?
There are several factors to completion—depending on when the order is placed, downpayment, the intricacy, the size and when the work has started, revisions– you can usually expect your painting in about two weeks.
What if I don't like the painting?
You will have an opportunity to suggest and request changes as the painting progresses and a revision upon completion.
Can you Gift Wrap my Artwork and Ship it to Someone for me?
Yes, you can upgrade at any time after signing up. When you log in as a “personal” subscriber, you will see a notice regarding your current package and instructions on how to upgrade.
Will you help with Framing?
Unfortunately, we are not framing experts. You will need to contact your local frame shop taking your artwork in so they can help you purchase your own custom frame. However, if you are looking for affordable options, we recommend giving Hobby Lobby or Michael’s a try.

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If we didn’t answer all of your questions, feel free to drop us a line anytime.
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